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Importance of customer journey tracking in managing your pharmacy
Customer journey tracking is a common and effective way for all kinds of businesses to understand how customers experience every stage of engagement with them. In practical terms, this means seeing the experience of being a customer from the customer’s perspective and...
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Importance of customer journey tracking in managing your pharmacy
Customer journey tracking is a common and...
Implementing a new pharmacy booking system
Increasingly, the pharmacy market is being...
How secure video consultations benefit patients and clinicians
Pharmacies and other healthcare...
Email marketing for pharmacies: How and where to start
Email marketing is a great way for pharmacies to...
Social media marketing for pharmacies: What you need to know
Social media marketing is a great way for...
Digital marketing: Using digital tools to promote your pharmacy
Your customers are spending more time...
How to use digital technology to cater for senior patients
At the start of 2022, the HSE aimed to...
HasHealth partners with UK’s longest-established pharmacy chain, Rowlands Pharmacy
HasHealth is pleased to announce it has...
Flu season: Why your community pharmacy should start prepping now
Summer might seem a little early to start...
Patient-centered Care: 4 Important factors to improve patient experience
Modern businesses, pharmacies included, operate...
Here’s how click and collect opens up new opportunities for online pharmacies
The emergence of digital retail platforms has led to a flourishing of shopping methods, and one them, “click and collect”, has become fundamental to the modern shopping experience.
What digital retail can teach community pharmacies
More than two years on, the story has become familiar: in early 2020, Covid-19 rewrote the rules for digital retail as many scrambled online to survive. However, there are lessons for pharmacies to learn from the experience.
Could homecare be the next frontier for community pharmacies?
Covid’s impact on the world has propelled the uptake of telehealth, with more care shifting from traditional facilities to the home. As non-dispensary services become a growing portion of pharmacies’ work, community pharmacies could take on more responsibilities to support patients’ homecare needs.
Strategies for building a strong digital communications plan for your community pharmacy
In the age of social media and digital ecommerce, even small community pharmacies need a communications plan. Here are some strategies to start taking your business to the next level.
Here’s how digital platforms help short-staffed pharmacies
In places like the United States, the United Kingdom and Ireland, the majority pharmacies, big and small, are finding it challenging to deal with widespread staff shortages – a problem exacerbated by Covid-19.
How digital vaccination appointments help community pharmacies build loyal customer bases
More than ever before, customers have a wealth of choices at their fingertips when it comes to goods and services, which is why pharmacies need to focus on building customer loyalty through convenient digital systems.
Beyond the dispensary: why pharmacy services will drive the future for pharmacies
Pharmacies have almost always been synonymous with access to goods, but that reality is changing as customer habits, market conditions, government policy and the nature of healthcare itself shifts.
What’s in the tech stack for community pharmacists?
Pharmacies of all shapes and sizes are riding the digital wave to transform their traditionally largely brick-and-mortar businesses with the help of a tech stack customised to their specific needs and aspirations.
How pharmacies can connect to their community through an omnichannel strategy
Even before the pandemic, pharmacies were seeing...
9 ways to build your pharmacy’s online presence
Why does your pharmacy's online presence matter?...