by Caoimhe Mackey | Jul 9, 2024 | Insights
In today’s rapidly evolving healthcare landscape, operational efficiency is more crucial than ever for pharmacies. With the increasing demands for accessible patient care, and the strain on resources, pharmacies need to streamline their operations and optimise...
by Caoimhe Mackey | Jun 21, 2023 | Insights
Customer journey tracking is a common and effective way for all kinds of businesses to understand how customers experience every stage of engagement with them. In practical terms, this means seeing the experience of being a customer from the customer’s perspective and...
by Caoimhe Mackey | Jun 21, 2023 | Insights
Increasingly, the pharmacy market is being driven by online customers who expect convenience and flexibility. One of the fastest-growing segments in the market is online consultations and e-prescriptions, which offer major advantages for both pharmacists and...