by Nicole Kow | Jun 28, 2022 | Insights
Modern businesses, pharmacies included, operate in an incredibly competitive environment. Largely because customers and patients have access to both online and offline healthcare retailers and service providers. With so many alternatives to choose from, pharmacies...
by Samantha Cheh | May 18, 2022 | Insights
The emergence of digital retail platforms has led to a flourishing of shopping methods, from door-to-door home delivery to locker pickups, click and collect services and even workplace drop-offs. Of these options, “click and collect” has become fundamental to the...
by Samantha Cheh | Mar 25, 2022 | Insights
More than two years on, the story has become familiar. In early 2020, Covid-19 rewrote the rules of digital retail as many scrambled into uncharted territory to survive. As a result, we’ve seen years’ worth of digital adoption take place within months, as...
by Samantha Cheh | Mar 7, 2022 | Insights
As non-dispensary services become a growing portion of pharmacies’ work, homecare could be the future for community pharmacies. In a time defined by the impact of Covid-19 on whole countries, the entire landscape of medical care is shifting. A recent report by...
by Samantha Cheh | Feb 21, 2022 | Insights
Even in the age of social media and digital e-commerce, many community pharmacies don’t have a marketing plan. That’s a mistake. Here’s how to fix it. There’s a prevailing notion that small businesses don’t need to worry about marketing and communications. As a...
by Samantha Cheh | Feb 3, 2022 | Insights
One of the biggest areas of concern for pharmacies today is dealing with staff shortages, a problem plaguing most countries especially in light of Covid-19. In places like the United States, the United Kingdom and Ireland, the vast majority of major pharmacy...