How can I secure my account with two-factor authentication?

Enable 2FA

Access account settings
  • Click on the “Settings” menu
  • Select “My Account” from the dropdown menu
Enable 2FA
  • Under “Security”, you will find a switch labelled “Two Factor Authentication”
  • Toggle the switch to the “ON” position to enable 2FA for your account
Verify your identity
  • Enter your password to confirm your identity
Scan the QR code
  • Using your preferred authenticator app (such as Google authenticator or Authy), scan the provided QR.
  • After scanning the QR code, your authenticator app will generate a temporary verification code
  • Enter this code into the application to complete the setup
Completion
  • Once the code is successfully entered, 2FA will be enabled for your account


Signing in with 2FA

  • On the login screen, enter your username and password
  • Enter 2FA code
    • After entering your username and password you will be prompted to enter the 2FA code generated by your authenticator app
    • Open your authenticator app to retrieve the code and enter it in the provided field
  • Once entered, you will grant access to your account

Disabling 2FA

Access account settings
  • Click on the “Settings” menu
  • Select “My Account” from the dropdown menu
Enable 2FA
  • Under “Security” you will find a switch labelled “Two Factor Authentication”
  • Toggle the switch to the “OFF” position to disable 2FA for your account
Verify your identity
  • You will be prompted to enter your 2FA code from your authenticator app
  • Once entered, 2FA will be disabled and not prompted upon  your next login